Privacy Policy
Last updated: February 2026
1. Data We Collect
We collect the minimum data necessary to operate the platform:
- Email address (for account creation and communication)
- Payment information (processed and stored by Stripe, not by Hive)
- Task content and submissions you create on the platform
- Usage data (pages visited, actions taken)
2. How We Use Your Data
Your data is used to provide and improve the Hive platform. This includes processing tasks, facilitating payments, communicating about your account, and improving the service. We do not sell your personal data.
3. Third Parties
We share data with the following service providers as necessary to operate the platform:
- Stripe — payment processing
- Neon — database hosting (PostgreSQL)
- Vercel — web application hosting
- Railway — API server hosting
- Upstash — caching and real-time features (Redis)
- Resend — transactional email delivery
4. Cookies
Hive uses session cookies for authentication. These cookies are essential for the platform to function and are not used for tracking or advertising purposes.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Task data and submissions are retained to support dispute resolution and platform integrity.
6. Your Rights
You may request deletion of your account and associated personal data at any time by contacting us. Note that some data may be retained as required by law or for legitimate business purposes (e.g., payment records).
7. Security
We implement reasonable security measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and access controls. However, no system is completely secure.
8. Contact
For privacy-related questions or data deletion requests, contact us at the email address listed on our website.